Store Policies

Payment

We accept Credit Cards and Paypal.

Shipping

Our jewelry and accessories are packaged in leather jewelry boxes. Contact us via jokalejewelry@gmail.com for special gift wrapping services.

We ship via USPS First Class Mail unless you have requested an upgrade to Priority Mail or Express Mail. Please contact me if you need to upgrade your shipping. The packages do include delivery confirmation for domestic addresses (U.S.) only. Please allow 5-7 business days to receive your order.

For orders outside of the United States please contact us for shipping details.

Refunds and Exchanges

We do hope that you are happy with your purchase but in case you are not please contact me through Etsy convos and we will try to remedy the problem or you can send your item back. As soon as we receive the item, we will issue a refund in the amount paid minus shipping.

Additional Policies and FAQs

Be sure to contact us via jokalejewelry@gmail.com for special gift wrapping services.

Thank you for your visit and support!

Seller Information

Jokale
222 SW. Harrison Street, Suite #14E
Portland, OR 97201
USA


Jokalejewelery@gmail.com